Lifetime Warranty Information

All Warranty Returns, Merchandise Returns and Merchandise Exchanges require a Return Material Authorization Number (RMA Number).  No items will be accepted without one being issued!  Please call 800-380-2540 between the hours of 10:00 AM and  4:00 PM MST Monday—Friday to receive an RMA number. To return an item to us, repackage it securely with the RMA number clearly marked on the outside of the package. No packages will be accepted without an RMA number marked on the outside of the box.  Merchandise returned without authorization will be refused, and the carrier will charge you for freight in both directions. We highly recommend you use a carrier that offers the ability to track your package and that you insure the package for the full value of the product. GG&G Inc. will not be responsible for any packages that are lost while being shipped to us.

All warranties for non GG&G manufactured products are through the original manufacturer. GG&G does not warrant any non GG&G manufactured products that it sells. You must contact the manufacturer directly for legitimate warranty claims.

 

GG&G Lifetime Warranty:

GG&G stands behind every item sold. If you are the original purchaser and a GG&G product fails due to manufacturing, assembly, or material defect, and you have not altered, modified or abused the item, GG&G will repair or replace a defective product, or part/component free of charge-FOR LIFE.  Please be advised that depending on the warranty claim, it may take up to three weeks to repair or replace the part, depending on inventory. GG&G does not warranty products or damage caused to GG&G products by the correct or incorrect installation of other manufacturers products.

 

GG&G WARRANTY REQUEST

3602 EAST 42ND STRAVENUE
TUCSON, ARIZONA 85713
(520) 748-7167 FAX (520) 748-7583